NCVitals FAQ

NCVitals.com allows you to request a certified copy of a vital record, specifically copies of Certified Marriage Certificates, Certified Birth Certificates, and Certified Death Certificates.

Frequently Asked Questions:

What is the difference between a certified copy and an uncertified copy of a vital record?

An uncertified copy of a vital record will contain the same information as a certified copy but is not acceptable for legal purposes, such as claiming insurance benefits.

What counties are available to request certified vital copies?

Currently, the following North Carolina counties are available:

  • Avery County
  • Columbus County
  • Haywood County
  • McDowell County
  • Robeson County
  • Yancey County

How long can I expect to wait before my vital record request is Accepted or Rejected?

While it primarily depends on the county, in general it takes 1-2 business days to process a vital record request.

Is there a maximum amount of certified copies that I can request?

No, there is no limit to how many copies you may request.

What forms of identification are considered valid to be accepted by the county?

Valid forms of identification include:

  • Passport
  • Government Issued Driver's License
  • Government Issued State Identity Card
  • Military ID Card

 

 

Who can I call if I have questions or concerns about my certified vital record copy?

The Register of Deeds with whom you submitted the request can answer questions pertaining to your certified vital record copy. County numbers may be found on the Selected County page.

Who may request a certified copy of a vital record?

To request a certified copy of a vital you must match one or more of the criteria listed:

  • The owner of the vital record
  • Current spouse
  • Brother/Sister
  • Child/Stepchild
  • Parent/Step-Parent
  • Grandparent/Step-Grandparent
  • Grandchild/Step-Grandchild
  • Authorized Agent, Attorney, or Legal Representative of the vital record holder
  • Someone seeking information for legal determination of personal or property rights

What forms of payment may I use?

You may pay with a Visa, Mastercard, Discover, or American Express credit/debit card.

What is the charge for a certified copy?

The charge for each certified copy is $10.00 plus applicable fees.

Is there a mailing fee included?

Mailing fees will vary by county. You will be informed of the mailing fee, if any, before completing your vital record request.

How much is the processing fee and what does it cover?

The processing fee is $1.00 per certified vital copy and covers the cost of maintaining the website and providing technical support.

When will my bank account be debited for the payment?

Once your request has been accepted by the county, it can take 2-4 business days for your payment to be processed.

 

Why do you need my email address?

Once your request has been submitted, a printable confirmation of your request will become available for immediate printing and retention for your records via the email address provided. This request confirmation will contain all information about your request as well as your Order Status Number. Within a few days of submission, you will receive another email stating that your payment has either been accepted or rejected by the county.

What do I do with my Order Status Number?

You can periodically check on the status of your vital request order by entering your Order Status Number on the front page of NCVitals.com under 'Quick Menu'.